57 Argyll Circuit, Melton West, Victoria, Australia
Office Hours Monday – Friday, 10 a.m. – 5:00 p.m. AEST – Visits by appointment only (Not open to the public).
Frequently Asked Questions
Please read our FAQ before sending us a message.
Unfortunately, we do not have a shop that you can visit. We are an online store only. Please place your order via the website.
Due to the Second Covid-19 shutdown in Victoria from 8th July 2020, we have temporarily suspended our Click & Collect service, We apologize for any inconvenience caused to our customers during these challenging times.
If your order is AUD$125, and you are getting your order delivered to ACT, NSW, SA, Vic, and Bris Metro and surrounds, then delivery is free. All other delivery charges are calculated at the checkout. Please fill in your shipping address to find out the different shipping options and relevant charges. You can also get a rough shipping calculation on the cart page, however this may not cover all shipping options.
We accept PayPal, Visa, Mastercard, American Express, and Afterpay.
If you live nearby Melton West, you are welcome to select local pick-up from our premises. This option will appear in the shopping cart or Checkout for selected local postcodes. All orders will be shipped via a couriers service, either road or overnight express, and tracking details will be sent along with your emailed invoice. Due to distance, overseas shipping times can vary a lot. It depends on where your item is going, and what type of postage you’ve used. Your best bet is to use the Australia Post delivery times calculator using the originating Australian postcode of Melton West which is 3337.
Our website uses TLS 1.2 encryption (TLS ECDHE RSA with AES 128 GCM SHA256, 128 bit keys) to secure your data when transmitted to our site. We do not store any credit card information in our database as per PCI-DSS compliance standards.
Online orders are packed and dispatched within 1 to 2 business days of receipt after full payment has been received. If orders are placed on a weekend or a public holiday, your order will be packed the next available business day, ready for shipping on as soon as possible.
We are registered for the Australian Goods & Services Tax. A Tax Invoice is issued with every purchase via email.
Send us an email
For any sales queries, please use the contact form below.
Alternatively, you can call us on +61 4 3809 3368 Monday to Friday 10am – 5pm AEST for product support.