Payment

Online store payments can be made using credit/debit cards. We use a secure payment gateway, your card details will never be saved on our system after your purchase has been finalised.

We also accept payment via PayPal and Afterpay. Goods will then be posted once payment has cleared into our account.

Shipping

Online orders will be dispatched within 1 to 2 business days after full payment has been received. If orders are placed on a weekend or a public holiday, your order will be dispatched the next available business day.

All orders will be shipped via a Courier service and tracking details will be sent along with your emailed invoice.

COVID-19 Update: Normally we ship globally without issues, but these are challenging times.

Unfortunately, we are not shipping internationally at the moment as Australia Post have ceased collecting from our business whilst we are under lockdown and the global postal system is in chaos.  We have seen delays of up to 3 months on normally promised international shipping times.  Once this service recommences, we will notify our community via our newsletter.

Due to distance, overseas shipping times can vary a lot. It depends on where your item is going, and what type of postage you’ve used. Your best bet is to use the Australia Post delivery times calculator below using the originating Australian postcode of Melton West which is 3337.  

Refunds

Refunds will only be granted if the item is faulty. Refunds will not be given for change of mind, or incorrect selection.

For health safety reasons, we have a strict no returns, no refund policy on all our consumable products, so please choose carefully.

Returns of any item will be made at the expense of the person sending the item back to us. If you have received a different product(s) from the one you have ordered, Little Green Workshops will pay for the return postage, and then have the correct order posted out at no additional expense to you.